Signage Design for People with Visual Impairment at Commuter Train Station

Abstract

The commuter train is one of the mass transportations that connect several regions around Jakarta, these regions were Bogor, Depok, Tangerang, and Bekasi. The user and the train station with all of the facilities within it are the aspects that relate to commuter train mobility activities. In practice, there are still problems relating to facilities for users with disabilities that haven’t optimally functioned, including signage that designed for users with disabilities at commuter train stations. A special approach is needed to gain insights from users with disabilities related to their experience and needs that can be processed into consideration when designing signage in the commuter train station area so that they are able to overcome the problem that they encountered when using the facility.